Taking the hard line with Emotional Intelligence

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Genos International

Leaders have long lasting impacts on customers, staff and organisational culture. Empathy has always been a critical skill, driving significant business results. But does that mean you have to be 'soft'?

Emotional intelligence expert Dr Ben Palmer and ASPL’s CEO and Leadership Development specialist, Kris Grant, unpack how emotionally intelligent leaders take the hard line with emotional intelligence.

https://www.genosinternational.com/taking-the-hard-line-with-emotional-intelligence/#register

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