


Meet our Triage team
What our social workers support
Family, domestic and sexual violence
Trauma and loss
debriefing
Children, young people and families
Disability, health and recovery
Mental health and wellbeing
Work, identity and life changes
migration
Accessible, inclusive care
If you are deaf or have a hearing or speech impairment, you can contact us through the National Relay Service



Book your free first chat
Only your name and a way to reach you are required.
Common questions
Psychologists focus on psychological assessment and therapy. Social workers also provide counselling, and support the practical, family and systems pressures in your life, such as safety planning, parenting and disability supports. Our Triage team can help you choose.
A 15 minute conversation with our Triage team about what you’re looking for, your options for fees and Medicare, and which social worker may suit you. It is not a counselling session or a crisis service.
Yes, with an Accredited Mental Health Social Worker, if you have a Mental Health Treatment Plan and referral from your GP. Sessions with other social workers are private appointments.
Yes. We accept NDIS funding, and several of our social workers support people with disability and NDIS related needs. Our Triage team can help you find the right fit.
Yes. Your information is kept confidential and stored securely. Limited exceptions apply, such as a serious risk to your safety or someone else’s, or where the law requires disclosure. Your social worker will explain these at your first session.
A 50% deposit is required before your first session. Please give at least 48 hours’ notice to change or cancel. Late cancellations and missed appointments may be charged the full session fee.
If you need urgent support
Deaf or hearing or speech impaired? Contact any of these services through the National Relay Service: TTY 133 677, Speak and Listen 1300 555 727, SMS relay 0423 677 767.
