Social Work support that meets you where you at

Trauma-informed Social Work that listens, understands your situation, and helps you take practical next steps.

Our team includes Accredited Mental Health Social Workers (AMHSW), who are registered with Medicare, as well as experienced Social Workers trained to support people through trauma, complex life situations, family violence, and the systems and pressures that sit around them.

We meet you where you are, without judgement and without rushing you.
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Book a session or speak with our team to find the right Social Worker for you.
We offer Telehealth appointments, accessible across Australia
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What a social worker can help with

Social Workers provide coordinated support across the emotional, practical and systemic aspects of your life.They work with both what you are experiencing internally and the circumstances you are navigating day to day.
Trauma and family violence
  • Family, domestic and intimate partner violence
  • Sexual violence, recent or historical
  • Childhood trauma and survivors of institutional abuse
  • Coercive control and post-separation abuse
  • Complex trauma and PTSD
Life and relationships
  • Anxiety, depression, grief and adjustment
  • Family relationships, parenting and family-of-origin work
  • Children and adolescent presentations
Navigating systems and services
  • NDIS access, planning and reviews
  • Housing, financial stress and material support
  • Health, legal and criminal justice systems
  • Advocacy, rights and informed consent
  • Care coordination across multiple services
Caring roles, helping professions and burnout
  • Burnout, compassion fatigue and vicarious trauma
  • Stress and exhaustion in caring roles (formal and informal)
  • Support for people working in health, education, community and caring professions
  • The long-term impact of holding space for others’ distress

How Social Work support is different

A Social Worker holds the whole picture with you. The feelings, the practical realities, the systems you are dealing with, and your rights and choices within all of it.

Many people come to a Social Worker when they need therapuetic support and someone in their corner to advocate for them and walk alongside them in helping navigate the practical aspects of wellbeing.

Medicare-funded clinical care

Our Accredited Mental Health Social Workers are registered with Medicare. If you have a Mental Health Treatment Plan from your GP, you may be able to claim a Medicare rebate for sessions with an AMHSW. If Medicare-funded care is important to you, we can help you understand whether an AMHSW is the right fit for your needs.

Our approach

Trauma-informed and recovery-oriented
Support is delivered with care and you are never pushed to share more than you are ready for. Pace, choice and safety lead every session.
Walking alongside, not directing
We help you hold the bigger picture and explore options, but the decisions are yours. Advocacy and support are practical, not paternalistic.
Respectful and inclusive
We work with people from many backgrounds, cultures, sexualities, gender identities and life experiences. We welcome conversations about access needs, communication preferences, cultural safety and what helps you feel safe in support.
Confidential and accountable
Conversations are confidential. Our Social Workers work within a supervised, governed practice, with Accredited Mental Health Social Workers available where Medicare-funded clinical support is needed.

Meet our Social Workers

Our team brings decades of combined experience across trauma, family violence, adolescent and family work, NDIS and complex systems navigation.

What to expect

1
Get in touch
Book a session online or contact our team to talk through what you are looking for. No referral required to get started.
2
Matched to a social worker
We match you with a social worker whose experience fits what you are looking for. If a different match would suit you better at any point, that is completely fine.
3
Your first session
A first session is about meeting your social worker, getting a sense of fit, and starting to map out what is going on and what would help.
4
Ongoing support
Sessions are paced to what you can hold. There is no expectation to commit beyond what feels right.

Funding and access

Medicare Better Access

With a Mental Health Treatment Plan from your GP, you can claim a Medicare rebate for each session with one of our Accredited Mental Health Social Workers

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DVA

Eligible Department of Veterans' Affairs clients can access Social Work support under DVA arrangements

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NDIS

Social Work support can be funded through NDIS plans where this is included in your supports.

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Workers compensation

Support is available where workers compensation arrangements cover psychological and social work services.

Private fee

You can also self-fund sessions privately without a referral.

Telehealth is available across Australia.

Frequently asked questions

Are sessions confidential?

Yes. Information shared in sessions is confidential and handled in line with our privacy obligations. We will let you know in advance about the small number of circumstances where we are required to share information (for example, where there is risk of serious harm).

Are sessions in person or online?

Both. Telehealth is available across Australia. In-person sessions are available in Victoria, New South Wales and Queensland.

Do I need a Mental Health Treatment Plan?

You do not need a referral to book with us. A Mental Health Treatment Plan from your GP may allow you to claim a Medicare rebate for sessions with an Accredited Mental Health Social Worker. If you would like one, your GP can prepare it for you.

How much does a session cost?

Our session fees and current Medicare rebate amounts are available on our booking page. For some clients, seeing an AMHSW under Medicare may reduce out-of-pocket costs.

Is this clinical care or wellbeing support?

This is social work support delivered within a supervised practice. Medicare-funded clinical care is available with our Accredited Mental Health Social Workers. If you are looking for non-clinical wellbeing support, our Wellbeing Coaches sit in a separate service.

Is your social work support trauma-informed?

Yes. Our practice is trauma-informed and recovery-oriented. You are never pushed to share more than you are ready for, and we work with you at the pace that feels right.

What is the difference between a social worker and a psychologist?

Both can support people experiencing mental health challenges. Under a Mental Health Treatment Plan, Medicare rebates may be available with eligible psychologists and Accredited Mental Health Social Workers. A social worker often brings a particular strength in working with trauma, family and relationships, and in helping you navigate the systems and services around your situation. A psychologist often brings particular depth in diagnosis, assessment and structured therapy. We can help you think through which suits you best.

Ready to talk?

If you are ready to reach out, we are here. If you are not sure where to start, that is okay too. A short conversation can help.
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