Arlene brings over 25 years of experience working across community mental health, crisis response, Employee Assistance Programs (EAP), schools, universities, aged care, Child Safety and corporate settings. Her extensive experience enables her to support people across the lifespan, from adolescents experiencing school and family challenges through to adults managing workplace stress, life transitions and ongoing mental health concerns.
Her approach is person-centred, strengths-based and collaborative, creating a safe and supportive environment where clients feel heard and understood. Arlene works alongside clients to identify practical, manageable strategies that promote lasting change and improved wellbeing.
Arlene supports people experiencing:
She has particular experience supporting adolescents with peer relationships, school refusal, family conflict, emotional regulation and coping skills, while also working with adults navigating workplace pressures and major life changes.
Arlene tailors therapy to the individual, drawing on evidence-based approaches that recognise each person's strengths, goals and unique circumstances. She works collaboratively with clients to build practical skills, improve emotional wellbeing and develop sustainable coping strategies.
Her therapeutic approaches include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), Interpersonal Therapy (IPT), Mindfulness-Based Therapies, Motivational Interviewing, Solution-Focused Therapy, Narrative Therapy and Psychodynamic Therapy.
"I believe everyone deserves a safe, supportive space where they feel heard and understood. My approach is warm, collaborative and strengths-based, helping people discover practical ways to navigate life's challenges, build confidence and create meaningful, lasting change."
Yes. Information shared in sessions is confidential and handled in line with our privacy obligations. We will let you know in advance about the small number of circumstances where we are required to share information (for example, where there is risk of serious harm).
Telehealth sessions are available across Australia. In-person availability depends on the social worker and where they practise. Check their profile for appointment options and locations.
You do not need a referral to book with us. A Mental Health Treatment Plan from your GP may allow you to claim a Medicare rebate for sessions with an Accredited Mental Health Social Worker. If you would like one, your GP can prepare it for you.
Session fees vary depending on the practitioner and type of service. Some appointments may be eligible for Medicare rebates, including sessions with eligible psychologists and Accredited Mental Health Social Workers (AMHSWs), where Medicare requirements are met.
We also offer appointments with qualified social workers whose services are not eligible for Medicare rebates.
Our team can explain the available options, applicable fees and any Medicare rebates before you book, helping you make an informed choice about your care.
This is social work support delivered within a supervised practice. Medicare-funded clinical care is available with our Accredited Mental Health Social Workers. If you are looking for non-clinical wellbeing support, our Wellbeing Coaches sit in a separate service.
Yes. Our practice is trauma-informed and recovery-oriented. You are never pushed to share more than you are ready for, and we work with you at the pace that feels right.
Both can support people experiencing mental health challenges. Under a Mental Health Treatment Plan, Medicare rebates may be available with eligible psychologists and Accredited Mental Health Social Workers. A social worker often brings a particular strength in working with trauma, family and relationships, and in helping you navigate the systems and services around your situation. A psychologist often brings particular depth in diagnosis, assessment and structured therapy. We can help you think through which suits you best.
