Shay is an Accredited Social Worker with extensive experience across child protection, youth services, family and domestic violence, crisis intervention and Employee Assistance Programs (EAP). She has worked in both face-to-face and telephone-based settings, supporting children, adolescents, adults and families experiencing a broad range of emotional, behavioural and psychosocial challenges.
Her practice is grounded in trauma-informed, strengths-based and person-centred care. Shay is passionate about creating a safe, inclusive and non-judgemental environment where clients feel genuinely heard, understood and empowered to make meaningful changes in their lives.
Shay supports people experiencing:
She has particular expertise supporting victim-survivors of family and domestic violence, young people experiencing complex trauma, and individuals navigating significant life transitions, mental health concerns and psychosocial stressors.
Shay provides evidence-based, trauma-informed therapy tailored to each person's unique needs, strengths and goals. She works collaboratively with clients to develop practical coping strategies, strengthen resilience and support lasting emotional wellbeing.
Her therapeutic approaches include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, Family Systems Therapy, Mindfulness-Based Therapies, Motivational Interviewing, Trauma-Informed Practice and Solution-Focused Brief Therapy.
"I am passionate about supporting people through life's challenges with compassion, honesty and practical guidance. I strive to create a safe, inclusive and non-judgemental space where clients feel genuinely heard and understood, working alongside them to build confidence, resilience and meaningful change at a pace that feels right for them."
Yes. Information shared in sessions is confidential and handled in line with our privacy obligations. We will let you know in advance about the small number of circumstances where we are required to share information (for example, where there is risk of serious harm).
Both. Telehealth is available across Australia. In-person sessions are available in Victoria, New South Wales and Queensland.
You do not need a referral to book with us. A Mental Health Treatment Plan from your GP may allow you to claim a Medicare rebate for sessions with an Accredited Mental Health Social Worker. If you would like one, your GP can prepare it for you.
Our session fees and current Medicare rebate amounts are available on our booking page. For some clients, seeing an AMHSW under Medicare may reduce out-of-pocket costs.
This is social work support delivered within a supervised practice. Medicare-funded clinical care is available with our Accredited Mental Health Social Workers. If you are looking for non-clinical wellbeing support, our Wellbeing Coaches sit in a separate service.
Yes. Our practice is trauma-informed and recovery-oriented. You are never pushed to share more than you are ready for, and we work with you at the pace that feels right.
Both can support people experiencing mental health challenges. Under a Mental Health Treatment Plan, Medicare rebates may be available with eligible psychologists and Accredited Mental Health Social Workers. A social worker often brings a particular strength in working with trauma, family and relationships, and in helping you navigate the systems and services around your situation. A psychologist often brings particular depth in diagnosis, assessment and structured therapy. We can help you think through which suits you best.
